How to Place an Order
Ordering is quick and easy. Browse our products, add items to your cart, and proceed to checkout. Enter your shipping and payment details, review your order, and click “Place Order” to complete your purchase. You’ll receive an email confirmation with your order details. For assistance, contact our customer service team.
Wholesale customers: Please log in to your account for special pricing.
Delivery and Postage
We provide fast and reliable shipping services to ensure your order arrives promptly. For UK mainland customers, we offer free standard delivery (3-5 working days) on orders over £50, with a next working day option available for £5.99 when ordered by 2pm. International customers can choose European delivery (£9.99, 5-7 working days) or worldwide shipping with costs calculated at checkout. All orders are processed and dispatched within 1-2 working days, and you’ll receive a tracking number via email once your order ships. Please note that delivery times may occasionally extend during busy periods. For complete details, visit our Shipping Policy page.
FAQs
We’ve compiled answers to our most commonly asked questions to help you shop with confidence. Our returns policy allows for easy exchanges or refunds within 30 days of purchase, provided items are in their original condition. Payment options include all major credit cards, PayPal, and Apple Pay for your convenience. If you need to modify or cancel an order, please contact our customer service team immediately, as we process orders quickly. For product care instructions or sizing queries, check individual product pages or contact our support team. More detailed information is available in our comprehensive Help Center.
Become a Wholesaler
We welcome wholesale inquiries from qualified retailers and businesses. Our wholesale program offers competitive pricing, exclusive product ranges, and dedicated account management for orders of significant volume. To qualify, please provide your business license or resale certificate along with details about your retail operation. Once approved, you’ll gain access to our wholesale portal featuring special pricing, bulk order discounts, and early access to new collections. Minimum order quantities apply, and we offer flexible payment terms for established accounts. Contact our wholesale team today to discuss partnership opportunities and request an application.